A Digital Warranty Activation Management (DWAM) is a software that automates the activation and management of product warranties, allowing companies to quickly and easily track and update warranty information, monitor product performance and resolve customer claims. Genefied’s DWAM has become increasingly popular in recent years as businesses look for ways to streamline their warranty management processes and improve customer satisfaction.
The benefits of the DWAM system are numerous, starting with the automation of manual processes. It eliminates the need for manual data entry, reducing the risk of human error and providing more accurate warranty information. This leads to improved customer satisfaction, as customers are able to activate their warranties quickly and easily and receive timely updates on any warranty claims and there wouldn’t be any need to save the bill since that would be available online. Another key benefit of DWAM is the ability to improve product performance. With real-time data on product performance, businesses can identify trends and issues that need to be addressed, leading to improved product design and an overall better customer experience. Additionally, DWAM provides valuable data and insights that can be used to inform business decisions and recognize opportunities for boosting revenue and customer loyalty.